The After Sales Tool offering

The After Sales Tool is giving the support department an extensive advanced tool for explaining how to assemble, conduct maintenance and how to operate the product.

This is done by creating a 3D animation of the product based on the 3D CAD drawing and electronically distribute it on the Intranet, the Internet and/or together with the product. The 3D animated product viewers, the support force together with the customer or the customer alone, will be able to have a realistic visualization experience of the product. Our customers are experiencing a dramatic change in fewer complaints and product returns. This is leading to overall lower after sales costs, increased brand value etc.

The Multi3D™ After Sales Tool enable some immediate advantages:

  - Lower after sales cost
  - Less capital tied up (CTO)
  - Staff reduction
  - Customer delight